Trouble equipping assets

The PUT endpoint doesn’t seem to be working, or at least only working very infrequently. Most of the time, when I select an asset, it isn’t equipped. Instead, the avatar will end up being equipped with a white T-shirt and black jeans. Like this:

This is the request I sent:


Headers: {'User-Agent': 'python-requests/2.31.0', 'Accept-Encoding': 'gzip, deflate', 'Accept': '*/*', 'Connection': 'keep-alive', 'X-API-KEY': <API_KEY>, 'Content-Length': '61', 'Content-Type': 'application/json'}

body: b'{"data": {"assetId": "04ae2874-1e6e-4a0b-bf87-6e30600285ac"}}'

I get the 204 response, but the assets aren’t equipped.

Is there a problem? Or am I doing something wrong?



It seems to only be clothing. Hats, scarves, eyeshapes, etc., all seem to work fine.

Hi Andrew, could you open a ticket with our Support team indicating your subdomain so we can look further into it?

I’m having a similar problem, but I’m using another endpoint:


When I call this endpoint it returns me the same avatar with no changes

Ah, I forgot to do this. I’ll do this today.

Hi @andrew_802 as I replied in the ticket for you already. To equip the asset, it needs to be available in your application/subdomain. You can only equip assets that are available in your application/subdomain.

@Markus_RPM You mean by including the applicationIds query parameter? I’m already doing that.

Hi Andrew,

If you have uploaded this specific asset, you need to make it available in your subdomain/application in order to equip it. You can do it via Studio by going into the “Asset Manager” → “Add and Manage” section and then choosing the outfit and checkmarking the correct subdomain.

I didn’t upload this asset. It was just returned when I made a call to GET with these query parameters and headers,

params = {
            'applicationIds': settings.RPM_APP_ID,
            'limit': 100,
headers = {
            'X-API-KEY': settings.RPM_API_KEY,
            'X-APP-ID': settings.RPM_APP_ID,

For example, this asset was returned with the above query parameters and headers:

    "name": "designer3898",
    "organizationId": "65935bf4f1170a10f6f9a77f",
    "locked": false,
    "type": "top",
    "gender": "neutral",
    "iconUrl": "",
    "assetId": "013660ef-2d45-406e-bd6f-3f6c0ea390c9"

And I was unable to equip it.

I am trying this assets (outfit-archer-01-v2-m) but not equipped.
Whereas it showing in my application studio.

I’m only receiving two hair assets now, even though I have many, many more in the catalog.

Hi @Markus_RPM

I hope this message finds you well.

I wanted to bring to your attention some critical issues we have been facing with the Ready Player Me project. We’ve been encountering numerous bugs in both the web module and the REST API. These issues are causing significant delays in our project timeline.

Given the urgency, I kindly request that we prioritize thorough testing and debugging for this project. It is essential that we identify and resolve these bugs as soon as possible to prevent further delays.

Thank you for your prompt attention to this matter.