We have a user in Colombia that is not able to load RPM avatars on iOS. Don’t have any specifics, no errors are thrown. Tried logging in via a VPN in Bogota and loaded avatar successfully. Is there a checklist to things to check for that might prevent it from loading on iOS?
Hi @digitraver,
Could you ask the user to test it on another IOS device and a non-IOS device? This could be device-related or possibly a connection hiccup.
For the record: LOD related – chaining downloads for each LOD causes occasional fails. Switching to a single LOD level currently workarounds the issue.
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