Avatar with custom outfit is loaded without hands

[Bere]

Hi,

The avatars I generate in the Sample scene “AvatarCreatorWizard” with a custom outfit applied arrive in Unity without any body GameObject. Thus the body, in particular the hands, are not rendered at all.

What I have done so far:

• In RPM Studio:
• Upload of custom outfit assets, their validation passed
• Type: Outfit
• Body Type: Full-body
• Gender: Female
• In Unity:
• run the RPM sample scene “AvatarCreatorWizard”
• generate a female avatar
• select and apply my custom outfit
• Result: The avatar loads; head, hair, custom outfit etc. are being rendered, but no hands. In the hierarchy, the body GameObject is entirely missing
• Avatar Config: Use Hands checkmark is on
• Texture Channels: I tried just with BaseColor channel, without Occlusion, and other different combinations of activated texture channels
• tried w/o Atlas
• I double-checked the avatar load URL. The query params of the download URL with parameters:

https://models.readyplayer.me/[…].glb?pose=A&lod=0&textureAtlas=none&textureSizeLimit=1024&textureChannels=baseColor,normal,metallicRoughness,emissive,occlusion&morphTargets=none&useHands=true&useDracoMeshCompression=false&useMeshOptCompression=false

• Unity version 6000.0.34
• RPM version 7.4.0

Would we have to improve the 3d files of the outfit?
I do not know where to look further to solve that hands issue, and would appreciate any help very much.

Thanks in advance!